Service Agreement for the Provision of Cleaning Services

A Service Agreement for the Provision of Cleaning Services  is a contract between a cleaning service provider and a property owner, landlord, or managing agent. It sets out the terms under which the cleaner will carry out cleaning services at one or more specified properties. The agreement covers the scope of the services, responsibilities of both parties, payment arrangements, cancellation terms, and additional operational provisions such as access to premises, use of equipment, and reporting requirements.

What It Is
A  Service Agreement for the Provision of Cleaning Services defines the legal relationship between a client and a cleaning contractor, establishing clear expectations for routine or ad hoc cleaning tasks. It includes clauses addressing liability, insurance, health and safety compliance, confidentiality, notice periods, service changes, and data protection. It also contains provisions relating to surfaces or objects that require specialist cleaning methods, placing the obligation on the client to notify the provider.

When It Is Used
This agreement is used when a property owner or letting business hires a cleaning company to deliver services at residential, commercial, or serviced accommodation properties. It is particularly relevant in settings with high turnover, such as holiday lets, short-term rentals, or furnished flats. It ensures a consistent and professional standard of cleaning service.

By Whom
The agreement is typically signed by a cleaning service provider (either an individual or incorporated entity) and a client who owns, manages, or oversees the property in question. It is suitable for landlords, property management companies, and serviced accommodation operators.

Legal Base
The agreement is governed by English contract law, including principles relating to offer, acceptance, and enforceability. It aligns with statutory requirements such as the Data Protection Act 2018 and UK GDPR, and may incorporate obligations under health and safety or consumer protection laws where applicable. The Contract (Rights of Third Parties) Act 1999 is expressly excluded to ensure that only the named parties have enforcement rights.

Consequences of Breach
Failure to comply with the agreement may give rise to damages, service suspension, or termination. If either party breaches data protection obligations—for example, by mishandling guest or staff data—they may face enforcement action or fines issued by the Information Commissioner’s Office. Breaches of health and safety law may also trigger regulatory sanctions or claims for loss or damage.

Benefits of Using This Template
Using this template saves time, reduces the cost of legal drafting, and ensures that both parties enter the working relationship with clear and enforceable expectations. It protects the interests of both the cleaning provider and the client, sets professional standards, and minimises the risk of disputes.

A  Service Agreement for the Provision of Cleaning Services is essential for ensuring that cleaning tasks are carried out to professional standards, in accordance with the client’s operational needs and relevant legal obligations. It provides certainty to both parties and helps prevent disputes, especially in settings where property turnover is frequent and consistent service delivery is critical.

The  Service Agreement for the Provision of Cleaning Services template is delivered in Microsoft Word format and is fully editable. It is drafted in clear, professional language suitable for immediate use or adjustment to specific business arrangements. By using this template, both parties save considerable time and legal costs, ensure full contractual clarity, and maintain compliance with UK legal standards. It is a practical, ready-to-use solution for formalising working relationships between landlords and cleaners without the need to draft a contract from scratch.

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