Privacy Policy
Effective Date: 07.08.2024
LexDex Solutions Ltd (“LexDex Solutions,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business consultancy services, privacy consultation services, and Data Subject Access Request (“DSAR”) services (collectively, “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
- Information We Collect
1.1 Personal Information:
Contact Information: We may collect your name, email address, phone number, and postal address when you contact us or use our Services.
Payment Information: We collect payment information such as credit card numbers and billing addresses to process transactions.
Professional Information: Information related to your business, such as company name, job title, and industry.
1.2 Technical Information:
Log Data: We collect information that your browser sends whenever you visit our website, including your IP address, browser type, browser version, pages visited, time and date of your visit, time spent on those pages, and other statistics.
Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
- How We Use Your Information
2.1 To Provide and Manage Our Services:
To deliver the Services you have requested, including consultations, DSAR processing, and provision of templates.
To process payments and manage your subscriptions.
2.2 To Communicate With You:
To send you updates, marketing materials, and information related to our Services.
To respond to your inquiries, provide customer support, and notify you about changes to our Services.
2.3 To Improve Our Services:
To monitor and analyse usage and trends to improve your experience on our website and Services.
To develop new products, services, and features.
2.4 Legal and Compliance:
To comply with legal obligations, resolve disputes, and enforce our agreements.
To protect the rights, property, or safety of LexDex Solutions, our clients, or others.
- How We Share Your Information
3.1 Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Business Transfers:
If LexDex Solutions is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
- Data Retention
4.1. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal, regulatory, or reporting requirements, to provide the Services, or to resolve disputes.
4.2 Criteria for Retention: The criteria used to determine the appropriate retention period include the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
4.3 Deletion: Once the retention period has expired, we will securely delete or anonymize your personal information, so that it can no longer be associated with you.
- Data Security
5.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
5.2 Access Control: Access to your personal information is limited to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality.
5.3 Data Breach Procedures: We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
- Your Data Protection Rights
6.1 Access: You have the right to request access to the personal information we hold about you and to receive information about how it is processed.
6.2 Correction: You have the right to request that we correct any inaccuracies in the personal information we hold about you.
6.3 Deletion: You have the right to request the deletion of your personal information where there is no good reason for us to continue processing it.
6.4 Restriction: You have the right to request the restriction of processing of your personal information in certain circumstances.
6.5 Objection: You have the right to object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
6.6 Data Portability: You have the right to request the transfer of your personal information to another party.
6.7 Withdraw Consent: Where we are relying on consent to process your personal information, you have the right to withdraw consent at any time.
6.8 Exercising Your Rights: To exercise any of your rights, please contact us at contact@lexdex-solutions.uk. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).
- International Data Transfers
7.1 Transfers Outside the UK/EEA: Your personal information may be transferred to, stored, and processed in a country outside the UK and the European Economic Area (EEA) that may not have the same data protection standards as your home country.
7.2 Safeguards: Whenever we transfer your personal information out of the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- Children’s Privacy
8.1 Age Restriction: Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a person under the age of 18, we will delete such information from our records.
- Changes to This Privacy Policy
9.1 Updates: We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any changes by posting the new Privacy Policy on our website.
9.2 Review: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
10.1 Questions and Concerns: If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
LexDex Solutions Ltd
Email: contact@lexdex-solutions.uk
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